Nedbank- jack up your writing style.

Rude rude rude!!! I received an email from Nedbank saying that my FICA details were out of date and if I didn't phone a specific phone number, my account would be BLOCKED. My son checked my details and nothing needed updating. I also phoned Nedbank-held on for forty minutes and eventually got hold of a real person, Ronald. I asked HOW DARE THEY SEND ME SUCH A RUDE EMAIL? He checked my profile as well and nothing needed updating. He said they word the email like that because sometimes people don't bother to respond. I said Nedbank needs to do better than that especially for people who have banked with them for 43 years. I am furious.