NedBank IT behind times?

While I am more than satisfied with Nedbank's service, especially from Harties, your online record keeping leaves a bit to be desired. Several people I know have changed banks because of this issue and last year I lost my OutSurance bonus because it!

Why is it that you process your month end fees sometimes a week before the month end? And if this puts an account in arrears and I get a message to that effect and update it early that morning, how come I get a sarcastic message at mid day? Database base technology allowed for this type of processing in the 70's when NedBank had the best IT systems of all the banks!

My account should be updated almost immediately and reflect that the next time you do an arrears run for your sms warning.