MO
MARIUS O

1 reviews | Active since Nov 2014

22 May 2017, 17:59

Nedbank issuing letter of demand even though an arrangement was made

<p>I have made an arrangement on my credit card earlier March/ April 2017 for payment in the amiunt of R500.00 per month on/before the 30th of each month. I have recently received a sms confirming that n letter of demand was posted and that i should collect same. I am upset due to the fact that arrangement was made and that i have kept my arrangement with them. I cannot pay more that the amount of R500.00. </p>

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Replies (2)
Nedbank
Nedbank's reply23 May 2017, 07:31
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply25 May 2017, 08:43
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.