Nedbank is useless- Banking from abroad

I just wanted to open a 32 Day account to start saving. I cannot apply via the App which is what I used mostly so I opted for calling Nedbank for assistance.

1st consultant said I needed a minimum of R200 for the account to be opened. Whilst I was getting the information required my call somehow got cut.

2nd consultant told me that I needed R1000 to open the account, I then questioned that because I had been told otherwise by the previous consultant. He then suggested that I go online to apply as he wouldn't be able to assist.

I tried online banking only to find that I have forgotten my credentials. I then called customer service to have it reset only to told that if it is reset ALL my limits will decrease to R1 which meant I wouldn't be able to do anything else on my App and that I will have to go to a branch to increase the limits.

I then email Nedbank complaint. A few days later I got a reply from a Slindile Noma Ngiba who promised to get back to me.. It's been over a week now and I haven't heard anything from her.