Nedbank is useless and *******

Stole my money. Been mailing since the 16th Nov, numerous ref numbers. They keep sending same set of answers as a tactic for me to drop my case. Have been into a branch said it was fixed it wasn't still trying to get an answer of where my money is. As well as multiple people answer your mails so no one knows what is going on. Watch your money people Nedbank doesn't give a s$$t about you