NEDBANK IS USELESS AND I'VE HAD ENOUGH

I'VE BEEN WITH THIS BANK FOR 30 YEARS AND I CAN'T BELIEVE HOW USELESS THEY ARE. I'M DEFINITELY MOVING OVER TO FNB AND I WILL BE MOVING MY HUSBAND TOO. THE SERVICE WE GET IS PATHETIC. MY CHEQUE CARD IS AT THE GLEN BRANCH, I CALLED TWICE TO CHANGE THE DAMN LOCATION TO EASTRAND MALL AND ITS STILL AT THE GLEN. I DON'T UNDERSTAND WHY IS IT SO DIFFICULT FOR A SIMPLE REQUEST OR ARE THEY JUST STUPID. I CALLED ON 01 JULY 2019 AND SPOKE TO CHLOE AND SHE SAID SHE WAS GOING TO MAKE IT AN EMERGENCY DELIVERY BUT DOESN'T LOOK LIKE THAT WAS DONE. SOMEONE BETTER GET THAT CARD TO ME ASAP BECAUSE ITS REALLY AN INCONVENIENCE TO ME AND I'M WASTING SO MUCH TIME AND MONEY TRYING TO LOCATE MY CARD WHEN PEOPLE AT NEDBANK CAN'T DO THEY DAMN JOB PROPERLY.