NEDBANK IS USELESS

good day

my name is Sashan Appanna.I had banked with nedbank previously and I moved due to they had let money leave my account without my approval and when just called jn they couldn't tell me who was it that actually gave authorization for them to do so.

then I moved to FNB and nedbank called me and told me that my current account is in arrears and I have been handed over to DMC who then I contacted and got the settlement amount and paid that up and I also got a call about my credit card and I had settled that as well and closed all accounts with nedbank and it's been a year and a half later that they still calling me about my credit card which I had already paid up ND I have spoken to multiple people at nedbank about this and nothing has been done about it and this now has effected my credit report and status and I actually can't do what I need to do because of NEDBANK.

I have ref numbers provided by agents that I called at nedbank and I have a lady email yesterday that sent me a mail that they acknowledge but then asks me to send her the credit report which is not downloading but it's nedbank job to investigate all this from the credit bureau.

I am now sick and tired of the pathetic service that I have gotten from nedbank and also not updating clients profiles and making our lives bad.

I am now going to take this up with the banking ombudsman and need this rectified ASAP