1 reviews | Active since Mar 2020
Nedbank is useless.
I have had many disappointments from this Banking institution. But just to name a few. 1, We have a startup business, and Nedbank is the lucky ones to get our business, From the start it was an ********. this banker that was given to us was. Mariaan Goetz Relationship Banker: Small Business Services She was rude from the start of our interaction; I also got a feeling of ****** from her. She did not interact wilt my collogue Mapitsi Makweba the same as she did with Myself and Nicole., This is the reason, I requited us to be given another Banker We were given Edwin Malope. Hi was the person that opened our account and was responsible to deal with us regarding this Business Account. I went to the Nedbank @ Menlin mall on Saturday the 24th September, on my arrival around 09:08 , I saw that the branch was closed,; I phoned the number outside the bank , just to be told that all Nedbank branches was closed, because of the Publick holiday, Imagine my surprise to see all the other banks (Standard Bank. FNB Bank, ,ABSA bank Open) The person on the line, ask if he could assist, and I told him, that our Business needs to apply for a business Credit Card, but need someone to discuss this with us,. Hie promised to ger Edwin Malope, to gve me a call on Monday morning.
I waited until 13:00 on Monday, and call the Biranch, I was told that they will see if he is at his desk, also giving me his direct line, if we were cut off.
Needless to say, the call was dropped, and I phone his direct line. The phone went onto messages, and I left a 2nd Message for Edvin to give me a call,
I phone in the afternoon, again and still had no luck to get ahold of our Banker Edwin, I then call the branch and asked to speak to Edwins Manager, and was given the name of Mauritz Geldenhuys, and was told that they will relay the message for him to call me Back. It is now Sundy 2nd October 22 and I have had no correspondence from either Edwin or from, Maurits, I don't know if the lack or unwillingness for them not to assist is because, we are only a new Startup business not making allot of money for Nedbank yet or what???
My Next issue whit Nedback is:
I wanted to make a deposit into my Personal Nedban Credit card,, on the afternoon of the 28th September at the Nedbank Brooklyn Mall, When I arraived ther waing in 2 x ques, Only to find out when I got to the front that both the mashines wrer not taking Cash deposits.Whwn I spoken to a lady thet just came out the branch, ahe was working at this Branch, she said that they have reoprted it ,, urlier the day, but nothing has been dione yet,. I phoned the number given to me, but once I was started to be transferd from one deoartmen t gtho the nexgt, I lost ist, and left the ATM. I would not recomend Nedbank to anby of my friens of anyone for that matter at all....
is gthe poroblem of there ATM`s
I wanted to make a deposiyt into my Nedbank Credit card,on Thursdauy 29th September (month end) but was very Irrated to find that Both the ATMS outside Nedbank Brooklyn mall did nit take deposits< I again reported it gto the helpline, and was to;d kit would bed investigated. This does not leave a good feeling in my mouth about NEDBANK, and if somene axsk me what bank gthey should use, Nedbaa, will definatly not be any were neer my top recomenadion. (Nedbank needs to get back to the basicks where ther customers count!
