MV
Mpendulo V

1 reviews | Active since Sept 2012

03 Nov 2018, 13:31

NEDBANK IS USELESS

Nedbank is just useless bank that continues to make banking difficult. On the 03 November 2018 I went to Vincent Park to activate my account and reset my online banking information. Afika told me that I cannot reset without my wife present because the account is linked to a joint home loan account. I failed to understand because I have done this more than once before without my wife present. I asked whether this was a new requirement and she no. The only time I went to the bank with my wife was at the time we had to sign for the bond. What she told me was utter *******.

This bank's online banking system is not user friendly. Whenever you have to login you need type profile, password and pin code. This is just too much considering the amount information one has keep. I can't wait to settle my bond so that I won't have to deal with this nonsense anymore.

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Replies (1)
Nedbank
Nedbank's reply04 Nov 2018, 08:07
Official

Dear Mpendulo

We have noted your concerns. Kindly note that a Manager will contact you during business hours .

Regards

Client Service Support