1 reviews | Active since Aug 2014
Nedbank is useless
The first issue with this helpless bank is that when they asked me for proof of home owners insurance I e-mailed it straight away. Almost 3 weeks down the line and I receive messages that it hasn't been received. What do you guys do with info sent to you? I even provided a re number. The second issue I have is that it has been more than a month since my creidit card account has been opened and I am still without cards. Wake up!!! How do I use the facility without a card? Since moving over to Nedbank I have had and endless number of issues!!!!!
Dear Salomon
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Salomon
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team