Nedbank is useless!!!
<p>Good day</p> <p> </p> <p>I want to express my disgust with Nedbank! I have been a nedbank client for quite a number of years but let me tell you that I am pretty much livid and have just about had it with nedbank. My money was paid into my nedbank account from a nedbank account on the 30th of April 2017, isn't nedbank to nedbank deposits immediate??? I'm pretty certain they are but for the last few months they have not been and due to your systems that are slow, you ***** my money!! This happened in February and was charged honoring fees and although I had an SMS to say the money was paid in on the 28th of Feb, the proof of payment said the 1St... How is that possible if it's a nedbank to nedbank payment??? Now I sit with ANOTHER issue... One of my debits bounced even though my money was paid in on the 30th of April, I noticed on the nedbank app that my money says it was paid in on the 2nd so I phoned nedbank customer care on Sunday the 30th at 20:24 and spoke with Waseem, he assured me that the money was available!!! Now nedbank is going to ***** my money by charging me for a rejected payment... I already had R 360 ****** from me by nedbank in Feb simply because your systems are slow and it's easier to blame the client right?! I am livid, I have just about had enough of nedbanks excuses, nedbank to nedbank payments are suppose to be immediate so fix your systems and pay me back my money you took from me because of your systems being slow and useless!! </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
