NEDBANK IS USE LESS

My friend transferred money to me via the Nedbank app (send imali) on Sunday yesterday I got an sms saying if I don't withdraw within 48 hours the money will go back to sender. I went to the ATM but it said PIN expired I tried dialing the ussd code it said network failure.

I then called the call center where I spoke to Aaron who failed dismally to assist me and refused me to speak to manager after I threatened to go to hello Peter only then manager Phindile was no tlonger to BUSY to assist me.

Two months ago I had the same problem I called the call center I was given new pin no hustle I got the money. But these two are telling to wait 7 days which I can't.

Even now I am placed on hold because manager doesn't know how to assist me. I'm waiting by the ATM not being assisted ****ed off can't pay my bills .

I NEED A SOLUTION AS IN YESTERDAY' !!, THE CALL HAS BEWN RUNNING FPR 39 MINUTES