Nedbank is trash

Nedbank is trash...Their Money App is useless. You cannot login when you don't have data, then when you have data you cannot make any transfers because the App wants selfies which cannot be authenticated as the app doesn't recognize you. The consultants are useless one told me to uninstall the entire App and I did only to find that I will be kicked out completely. My kids were stranded in the middle of nowhere waiting for money to be transferred so that they can go home but I couldn't transfer the money. It is not a bank to use if you ever experience emergencies where you will need to send money immediately. So now I must go to the branch for them to open my App