KP
Kresen P

1 reviews | Active since Oct 2017

19 Mar 2019, 14:30

Nedbank is the worst FSP

app**** for an overdraft over a week ago.

i was instantly approved, a week later i am still pleading for an update.

i had to follow up to find out what documents are needed. I am with Nedbank from 2012!!!! every salary deposit was straight into the same account. understanding there is a credit process i decided to log a complaint, im still waiting for the ref number to be emailed to me.

i called the branch to speak to the manager and the branch is offline due to load shedding, big bank cant provide services through load shedding with a workin generator to their clients.

even though i was denied a homeloan from Nedbank, Standard bank did approve me, i still decided to remain with Nedbank.

I guess i should be reporting myself to hello peter for my stupidity in remaining with Nedbank.

0
Replies (2)
Nedbank
Nedbank's reply19 Mar 2019, 14:40
Official
Dear Kresen 
                                    
Your concerns have been noted and a resolution manager will contact you to discuss the way forward. 

Kind regards

Client Service Support

Nedbank
Nedbank's reply19 Mar 2019, 14:42
Official
Dear Kresen 

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 

Kind regards

Client Service Support