Nedbank is the worst bank in the world!

My account has been frozen due to FICA requirements. I was not given any warning whatsoever, not a sms, a phone call, a warning, nothing. I proceeded to go into the branch and have my account FICA'd. All in order, my account will be active within 24 - 48 hours. It has now been 5 DAYS and my account is still frozen!!!!! How am I supposed to live without MY money???? I spent a whole day on the phone to have this sorted, but still my account is blocked! Everyone just keeps promising to phone you back and they never do! This is now the second bad service incident in the last month. You try and lay a complaint and it can take up to 21 working days for it to be sorted...

I have been a customer of Nedbank for more than 20 years, but it's definitely time to change, the service has become really bad