NEDBANK is the WORST Bank in SA

I Went to Nedbank Woolands on Friday to change the Member on My CC for the business bank account. As my husbank that was the Member of the CC and the business account holder. After waiting for 30 min i was told that i must go and make a appointmnet to see y business banker at my own branch - the Grove. Noboy at Woodlands was willing to assist me. So i left and has been since trying to make contact with The grove branch to make a appointment to go and see my business banker, until now I could not reach the branch by telephone, or via email. I have called the Nedbank call center they also send a message to the Grove bank for a appointment to be made with me and still othing has happend I have called every day for the past 5days and the branch just dont pick up the lines, SO HOW DO I GET TO MAKE A APPOINTMENT TO SEE THE PERSON THAT CAN ASSIST ME?????????????????