Nedbank is the worst bank ever.

So changed my bank to nedbank a year back from fnb, due to Nedbank giving me an extra percent below for my new homeloan and i had to bank with them to get the benefit, was the biggest mistake ever, lost all the perks i had with fnb, i had an overdraft at fnb which i was denied by nedbank!? For an overdraft facility? But anyways to make matters worse, now banking and having the homeloan with nedbank, they sent a sms a confirmation of a building cover policy of R919!? Whilst having one with outsurance and gave them prior proof of cover when obviously getting the homeloan that time, so when i phoned them they were saying that i have to supply them yearly proof of cover, that is sort of acceptable but what was not was the fact that without any consent from me, they put a policy in place that cost actualy almost twice that of outsurance, it makes me uncomfortable what banks actualy can do with the earnings that you make for yourself and your family, and that just tells me that nedbank has full disregard towards us and our personal finances.