Nedbank is the worst bank ever

The worst service in history, throwing 20 year clients away because your services just don't work, I went into various branches to activate my cellphone notifications and still to no avail do I know what money comes in and out my account, secondly I downloaded the new money app and I really needed to use it over the weekend and to no avail was I able to connect, thirdly I app**** for a new account over a week ago because the current account that I have has Major Bank charges, and to no avail have I received a sms, phone call or anything as they said I would have it on Monday, it's Wednesday and nothing, no sms notifications, no cellphone banking, high bank charges, and bank manager at Epping gave me no guarantees. I also had no discussion of retaining me as a client, what was said is you can go to another bank if you want.... This is appalling and I need this auctioned... I am seriously fuming right now.... NEDBANK IS NOT A BANK FOR THE PEOPLE.....