KM
Kutloano M

1 reviews | Active since Aug 2009

12 Apr 2016, 14:45

NEDBANK is the worst bank by far

I am so appalled with the level of service I am getting at nedbank, my credit card has been frozen now due to FICA documents which I have submitted. I went to submit again today but I have to wait 3 days for my account to be frozen. I have never ever received such poor service from a bank before. I had the same issue at FNB and my account was active immediately. I am so disgusted and regret even opening another account with NEDBANK.

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Replies (1)
Nedbank
Nedbank's reply12 Apr 2016, 15:27
Official
Hello Matkat,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team