NEDBANK IS THE WORST BAN****!!

<p>I want Nedbank to close this credit card they wanted my money to reflect when I paid up in full, However, they said I must call the call centre a few days after I have paid it to settle it and close it. I did call the call centre to close it and I did twice but when I checked my card I saw I owe money and it's still active. This is the reference number I spoke to Carol it's a guy ref no. ********** , They say their calls are recorded and the guy also said they will reverse the outstanding fee and close it, but it is still active. Imagine I never checked I would have been blacklisted for something I closed, that is why I did not destroy my card so I can keep track.</p> <p> </p> <p>This is frustrating because there are fees being charged and I can not waste petrol airtime and valuable family time to sit at the bank and still wait in lines and waiting on a call being transferred every time because of high call volumes.</p> <p> </p> <p>Why can't the bank just do it themselves because that is the place where I have received my Credit card, you guys have bad services that's why I closed my bank account with NEDBANK. I won't advise anyone to use Nedbank as their service is poor yet quick to want to benefit from you.</p>