Nedbank is the pits!!!!!

I am so sick and tired of the horrific systems and customer service at Nedbank. I’ve got about R700 sitting in your account was was sent to my no via sendimali and to date I’ve never received the vouchers! Your *120*001* ways I need to take my FICA docs which I’ve done and still I can’t access my money! This is bull****!!!!!!!! I’m ****ed as hell because phoning doesn’t even get me anywhere. I’m expecting a Call asap to address this issue and get my money!!!!