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charelle M

1 reviews | Active since Dec 2017

27 Dec 2017, 15:19

Nedbank is pathetic as hell

I HATE THIS BAN****!! JOINING NEDBANK WAS THE BIGGEST MISTAKE I COULD EVER MAKE. FROM DAY 1 I HAD TROUBLE WITH THEM. I CAN'T DESCRIBE THE ANGER I FEEL RIGHT NOW. Money transferred from current to savings pocket just goes missing, from their useless apps to the branch, from the service of the pathetic excuse of a whatever they call themselves that gives you the ticket to get told they will dial the number for the call center, from speaking to the internet department being transferred to a son of a gun, the guy barely heard the query before wanting to transfer me, until i stopped him to tell him i've been there the ***********, pathetic excuse of a service consultant had me on hold for 20 minutes to take the call back and says he can't get hold of another department, had that been me in my job my behind would be fired on the spot, then he places me on hold for a further 20 minutes, i had to cut the call as i had to get back to work meaning my money is still missing and I NOW NEED TO GO BACK TO THIS STUPID ASS BANK SOME OTHER TIME!!!!!!!!!!! I HATE THIS BANK. THE SERVICE IS BEYOND PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I CAN'T WAIT TO CLOSE THIS ACCOUNT I WILL NEVER EVER EVER RECOMMEND THIS **** BANK TO ANYBODY I'D RATHER WARN THEM TO STAY AWAY.

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Replies (1)
Nedbank
Nedbank's reply27 Dec 2017, 15:36
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team