SM
Sinovuyo M

1 reviews | Active since Sept 2018

22 Jan 2019, 11:08

Nedbank is pathetic

In 2014 I have left the employ of nedbank and i Requested them to close my current account, To my surprise after 5 years when i want to open a transactional account with nedbank is being denied because my current account is open with a debit balance of R1300, how so?. after five years nobody bothered to contact me about my account and the amount that is outstanding.

the process is when the is no activity on the account it becomes dormant, then the bank contact the account holder to advise what to do about the account, but Nedbank didn't bother to do that, even though hwen i left the emply I odered my account to be closed.

some things never changed.

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Replies (4)
SM
Sinovuyo M's update22 Jan 2019, 11:50
Reviewer Update
Not to my satisfaction, i feel right procedure hasnt been followed by Nedbank,
SM
Sinovuyo M's update22 Jan 2019, 13:02
Reviewer Update
what must i do to open an account now, since this has happened?
SM
Sinovuyo M's update22 Jan 2019, 13:27
Reviewer Update
the is nothing she can do according to her own words, It looks like she doesnt know which process o follow when addressing this matter.
SM
Sinovuyo M's update22 Jan 2019, 13:43
Reviewer Update
Thank you, Im impressed by the prompt Reply