Nedbank is old fashioned

I am a business owner, father and son to be exact. We have two banks and I have learned that Nedbank makes business EXTREMELY difficult. If you want to authorize a transaction, you have to phone in, be on the phone for about two hours and then only to achieve nothing.

I had to go and pay for a product like a lay-by, day by day with daily limit as they simply refused to authorize one transaction, because my father is currently in hospital. I have proof that I have shares in the business, I have signing rights etc. etc. but Nedbank refuses. Everything regarding Nedbank is so old, slow and frustrating. With FNB everything is sorted smoothly, quickly and efficiently.

Worst of all, literally every six months we have a new relationship manager. I already complained about this but to no avail. We get a new relationship manager who doesn't even visit us, do half a job because they are too busy, before you know it you get a new relationship manager, then the cylce repeats.

I wish the CEO of Nedbank can come and run our business for a month, he will quickly release how **** his bank is, and that Nedbank tries very hard to destroy turn overs and make you late on deadlines.

Rating: minus 3 starts