Nedbank is no different from a cyber *****

I have received the most shockingly bad service from Nedbank, after having money taken from my account, none of their employees is actually willing to assist with a mess created by their own, I had asked for my account to be closed and i was ignored, when i do a follow-up i am told they will investigate as they see my request and will be provided with feedback within 24 hours,3 weeks later i am still waiting,I contacted them on monday and was given a case number being handled by a lady named Ayanda, she was supposed to email me yet again i have not heard anything yet nedbank was so quick to ***** from me.

This is an appalling behaviour by your agents, they lack courtesy and customer service. Nedbank has turned into a joke of a bank.

I want my money back, i have been patient long enough now.