Nedbank is just taking advantage No feedback from Nedbank since last week which is very worrying about how can they treat my dad like that and why would I recommend a friend yet they can't give good customer service to their own client

Nedbank has not given Mr Lucas Motlogele Feedback, I'm worried about the kind of customer experience they are giving to their client if this is the kind of attitude and arrogance are they showing that is so sad and why would I recommend anyone or a friend to Nedbank if they can't even account for money that was ****** for their client