NEDBANK IS ****ING ME WHILE IM ALREADY BEING ****MED ON MY CREDIT CARD!!!

BEFORE I EXPRESS MY DIGUST IN THE MOST HORRIBLE SERVICE THAT I GOT FROM THIS GREEN BANK, I WANT TO THANK TEBOGO THAGE FROM THE SANDOWN BRACH IN BEING THE ONLY COMPETENT PERSON WHO ACTUALLY AT THE VERY LEAST GET SOME ANSWERS TO WHAT SEEMS TO BE CLEARLY THE MOST DIFFICULT ISSUE NEDBANK HAS EVER SEEN IN THE WORLD... FIRSTLY, FOR THE LAST 3 MONTHS OR SO, IVE SEEN THAT EBVERYTIME I PUT MONEY IN MY CREDIT CARD ITS ALWAYS COMES BACK SHORT UNTIL I GOT A STATEMENT AND SAW THAT THERE ARE SOME BANK CHARGES THAT IM BEING CHARGED AND JHAVE NO IDEA WHERE THEY COME FROM. iMMIDIATELY WHEN I SAW THIS I BLOCKED MY CREDIT CARD ON THE APP AND EVENTUALLY REPORTED THE SUPSECTED *****. i HAVE SINCE APPP**** FOR A NEW CARD WHICH IM STILL TO TAKE DELIVERY OF. THE PROBLEM COMES IN THAT, AFTER MY PAYMENTS FOR THE CREDIT CARD WWWERE MADE. I HAS ACCESS TO A CERTAIN AMOUNT OF MONEY, FROM THA MONEY, I TRANSFERD MONEY TO MY CLOSED CREDIT CARD BY MISTAKE THINKING IM TRANFEREING TO MY CHEQUE... JUST BYU THE WAY, IN ORDER TO SEE THIS MISTAKE I CALLED THE CALL CENTRE TO UNDERSTAND WHY IS THERE MONEY MISSING FROM MY ACCOUNT AND AFTER MAKING ME WAIT FOR HOURS NO ONE GAVE ME AN ANSWER AND TOLD ME TO GO TO THE BRANCH BUT IN ESSENCE THE CALL CETRE AGENT CLEARLY DIDNT WANT TO HELP OR CLEARLY DIDNT KNOW HOW TO. BUTH THANKS TO TEBOGO THE FUNDS WERE EVENTUALLY TRACED. THE PROBLEM IS THAT TILL NOW, NO ONE FROM NEDBANK CAN HELP ME GET THOSE FUNDS BACK, FUTHER MORE I SEEMINLY AM OVER MY CREDIT CARD LIMIT BY OVER 600 AND THERS NO EXPLAINATION ON HOW THAT HAS HAPPNED, WHEN JUST MONDAY, NEDBANK GAVE ME A CERTAIN AMOUNT TO SPEND AND I DID BUT NOW IM OVER THE LIMIT BUT I DIDNT EVEN EXCEED WHAT I WAS ALLOCATED. ID NEDBANK ****ING ME WHILE IM ALREADY BEING ****MED ON MY CREDIT CARD...