Nedbank is ***********

Last month, a company called Financial Debt Advisors submitted a debt review application to Nedbank on my behalf following an unsolicited call from them offering me their services. I received their proposed debt review application a couple of days after the phone call, and upon reading it, decided that debt review was not for me. When I informed Financial Debt Advisors that I did not wish to proceed with the application, they informed me that they had already processed the application and that I needed to pay them a cancellation fee to have it withdrawn. They had submitted the debt review application to my creditors BEFORE they'd supp**** me with the required documents to process the application, and without my written consent. I begrudgingly paid the R300 cancellation fee to Financial Debt Advisors to have the debt review application withdrawn, and they supp**** me with a Form 17.W, which was also submitted to my creditors. Unfortunately, by this time, Nedbank had already blocked my credit card account. For the last three weeks, I have been fighting with Nedbank to have my account unblocked. I've just been informed that I need to supply Nedbank with a police affidavit before they will unblock my account. This makes no sense, as they have received the Form 17.W that withdraws my account from debt review, so honestly, what is the problem? My other creditor, ABSA, unblocked my accounts in a matter of days without any hassle. No-one at Nedbank seems to know what is going on, and I'm so sick and tired of being passed from pillar to post and not getting anywhere. Nedbank sucks.