FA
Faiyaz A

1 reviews | Active since May 2017

02 Aug 2018, 06:32

Nedbank disappointment

<p>This is the last time your company will ever insult me. Nedbanks car finance is about to get sued for deformation of character. And attempting to ruin my reputation I app**** for finance for a car 3 weeks ago the, 9th of July 2018, you declined me about a week last week Friday stating I had *****ed a company I had never heard of in my life. Get Bucks&hellip; So I contact Get bucks. They messed me around just as much as you did. They were arrogant pieces of **** who told me I needed to prove I was innocent. The ***** was only listed this year but had taken place in 2016. I went through worst ordeal of my life in 2016 when I was held up at gun point and forced to drive my victimisers around in my car while they ****** me of my ID, laptop and everything of value in my car. I was left stranded with no means of contacting anyone any car had no fuel. I walked through an entire evening in a bushveld to find someone to help me. My family was in a state of panic, I went to Douglasdale police station to report this. I had to get psychological help to get over it. I still haven&rsquo;t spoken about my ordeal to my own family. Then you and Get Bucks think it&rsquo;s fun to F*** with peoples lives. The ********* did not get the loan. I got tired of Get Bucks, Sylvester&rsquo;s obvious delaying tactics so I contacted Get Bucks CEO and well, well, well, my ***** listing at the SAFPS was updated the same day as my email. After all Sylvester&rsquo;s HE WILL SHOW ME ATTUTUDE!! Was humbled down to a nice email stating&hellip; OUCH!!! Attitude GONE!! So the SAFPS gave me this to send to you. But now even after my innocence is proven you still found the need to take an extra week, a lady from MFC calls me to ask a few security questions. Then I hear nothing for 2 days. I decide to phone MFC myself and they tell me my application was declined...I ask why the woman on the other side took so long my phone died. So call the dealer. I&rsquo;m told I was declined because MFC called the traffic department and found out from them I was never issued with a temp Driver so its *****. So my licence expired in dec 2017. I use the Gautrain to work and I have very little time to stand in a queue. I got a lucky break because a colleague needed to go as well. He will stand witness as he was behind me the entire time. I&rsquo;ll clever enough to ***** but I would make a **** copy of a Temp drivers licence where I also app**** for my licence and also I had to pay with my debit card because I could not get my temp driver without settling long outstanding fines. This is the funny thing, my temp ID wasn&rsquo;t good enough so MFC demands I fetch my card as it was available. I had waited for my colleague to go with it was almost 3 months, I&rsquo;d moved jobs to centurion and Benoni was now an issue to get to. None the less I asked my boss if In could go to benoni and I went with an Uber costing me R350 to the Traffic dept and R350 back. I do not have a bad credit record but struggle to get a car that I can more than afford. Every day my commute to work costs me R390. I asked the dealer 100 times why he was using MFC and that Wesbank would approve me immediately. Now I have enough proof tom support that MFC makes very dangerous assumptions and I will have my lawyer look into some sort of compensation as MFC would not hesitate to put me back on ***** alert and ruin my career which is in IT security and since I do work for a financial house I would be fired. I callrd the traffic dept yesterday they will issue me with a certified copy of my payment and that I did receive a temp driver and that it was not ********** as nedbank claims. My lawyer will be in touch with you after. These are very strong accusations</p>

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Replies (8)
FA
Faiyaz A's update02 Aug 2018, 06:36
Reviewer Update
I see i cannot attach any files to this but its fine will deal with it after I take off from work drive 52km to traffic dept and get certified proof. Nedbank will pay for my expenses
Nedbank
Nedbank's reply02 Aug 2018, 08:43
Official

Dear Faiyaz

We have noted your concerns regarding the application for finance that was done through MFC .

Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support

FA
Faiyaz A's update02 Aug 2018, 11:17
Reviewer Update
If its Claudine dealing with the issue please tell her I'm cooperating with her before I start emailing Mike Brown again. I expect an answer before I start suing for deformation of character
FA
Faiyaz A's update02 Aug 2018, 14:19
Reviewer Update
It is passed 2pm and i havent heard a peep from this resolution manager. When am i getting this call?
FA
Faiyaz A's update02 Aug 2018, 14:57
Reviewer Update
Today pls. What kind of service is this? You keep people in the dark
FA
Faiyaz A's update13 Aug 2018, 20:07
Reviewer Update
Have sent a few emails to 2 resolution managers and d Tried phoning them since Wednesday morning last week. Have not heard a peep. I swear their service is getting worse like a cancer spreading all the way up to management
FA
Faiyaz A's update07 Sept 2018, 10:50
Reviewer Update
Worst service ever. Been trying to get Nedbanks Resolution Manager Nicolas to respond for 3 days now. Ive emailed the Ceo and they do absolutely nothing after making me run around for 3 months now just to get a car. Telling me drivers licence is **** then I prove it isnt then my ID is **** and I prove it and even apply for card which I sent. These people have no respect for anyone for anything. They've run me into debt and don't give a flying f***. I hope one day this bank is non existant because of how they treat people. Disgusting. If a new complaint on hellopeter isn't logged they don't even bother to do anything. Now you remove my hellopeter posts because you people dont like people seeing the new posts and how **** your service is. I will complain to hello peter if I do not get a response from Nedbank today. Because you people ignore these replies
FA
Faiyaz A's update07 Sept 2018, 10:51
Reviewer Update
And the person that ignores the complaints is Nicholas Govender