NEDBANK IS EXTREMELY ***********!

I have been waiting for money to be credited for OVER TWO WEEKS AGO! Last week I was finally tired of waiting and wondering where the money is and when I will be notified or credited. I called Nedbank's foreign exchange, I was told that the incoming funds department was closed at the time. I was subsequently given a case number and told that I would be called back by Monday this week. This did not happen, so I found myself calling them again on Tuesday. After being transferred to a number of people, I finally reached a lady called Cindy- who, as it turns out was expecting my call, seriously?? Apparently they have been sitting with the money the whole time and they did not credit it because the person used the name \Zinzi"instead o Zinhle Nokwazi Hlatshwayo. They had the correct account number"