NEDBANK IS BAD FOR SMALL BUSINESS BANKING

<p>I am run a consultancy firm and have my business account with Nedbank. About sevenweeks ago, I instructed Nedbank to pay a service provider who lives in Nigeria. As I am writing this review, after seven weeks, the transfer still has not been done.</p> <p> </p> <p>Your service is a disgrace.</p> <p> </p> <p>Last week, I sent Ntombi (Business Bank Braamfontein) an email. She still has not rep**** till date (17 July 2017). <br />On Friday, the Branch Manager told me that after the FICA of my company account, the funds will be transferred that same Friday 7 or Saturday 8. The transfer was not done and he had no shame to contact me.<br />On Wednesday 12 or Thursday 13, I called Rachel (Nedbank Global) and she told me she had not heard from or received anything from the Branch Manager who told me the transfer would be made on the 7th. She promised to call me back. She also did not. Shame. <br />Then today I walked into the bank to follow up since neither Rachel nor the branch manager called me, and the manager tells me they now need my personal FICA! Yet he has not contacted me since I left his office on the 7th. Shameless service.</p> <p> </p> <p> If this was not a business account, clients already have my account details, I would close the account today. I will still close it anyway.</p> <p> </p> <p>It has now been six to eight weeks now since I filled that form in Braamfontein.</p> <p> </p> <p>Woeful service.</p> <p> </p>