Nedbank is BAD for Business
<p>I am absolutely appalled by the level of service I receive from Nedbank. I am a business owner with multiple business & private accounts at Nedbank. I have investments and other services you offer in my portfolio. Obviously you do not value your business clients. I have received better service at my local Home Affairs. I have been a client for many years, however, I do not receive statements for both business accounts via post. I have begged multiple facets of your company to arrange delivery of my statements in hardcopy. I have made numerous frustrating calls, and nobody at the bank seems to have any answers. All I get is empty promises. Please explain to me what I am paying banking fees for? Even my private banker has given up on you and she works for you. She has done her utmost best to try and assist me but Nedbank still does not come to the party. You are embarrassing her with your disgusting service.</p> <p> </p> <p>Nedbank makes it difficult to conduct business. It’s very frustrating to nag a bank for basic services. I am strongly considering moving all my bank accounts to a bank that looks after their clients’ interests. I pay more than enough in banking fees to qualify for a basic statement via post.</p> <p> </p> <p>I will advocate against Nedbank wherever I go. I sincerely hope you will resolve this issues soon. This is a last resort, I have done more than what is expected of me. If you can’t fix such a small issue, I will simply move my financial portfolio.</p> <p> </p> <p>I’m waiting for your response. I’m out of patience.</p> <p> </p> <p>Hope to hear from you very soon.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
