NM
Nadia M

1 reviews | Active since Jun 2011

16 Dec 2016, 09:51

Nedbank is absolutely the ****pest bank ever!

<p>After several ********** encounters I have had with Nedbank, I have officially decided to move, the process takes a bit of time but Nedbank seems to just keep messing up. They call too ask me if they can debit my account early, to which I reply no and advice the earliest they can take money is the 21st, lo and behold they take my last money that was supposed to take me to the 21st and can't reverse their service failure. I am in hospital now, having to pay a entry fee about to have a baby, and I can't because Nedbank took my money without my permission. I am so glad to be leaving, you are truley the ****pest bank that ever existed, I know have to wait for them to fix the error tomorrow. DONT EVER MOVE TO NEDBANK EVER! I also distinctly asked Siya from Homeloans to not email me to my public work email, he cc's my banker and his manager and directly declines to stop and violates my right and is in breach of TCF. Guess what my banker and his manager does..... NOTHING!!!! Lisa was the only good thing that happened to Nedbank, that's why they lost her! Worst bank ever!</p>

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Replies (1)
Nedbank
Nedbank's reply16 Dec 2016, 17:58
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Please note due to the public holidays, we are not able to respond timeously to your complaint. If urgent, call our Contact Centre on ***. Alternatively inbox your contact details or email us on *** and we will get back to you on the 1st working day.

Kind regards

Client Experience Team