TM
Taona M

1 reviews | Active since Mar 2014

01 Apr 2019, 11:07

NEDBANK IS A ****ZA BANK, ATM took my money now they need 7 days to deposit the money they have

I attempted an ATM cash deposit at a Nedbank branch at Windermere Center in Durban yesterday 31-03-2019 time 11:27am, i deposited 3260 in the ATM and it rejected R460 and the ATM took R2800, and printed me a transaction cancelled receipt, 1. i don't understand why the ATM did not reject and give me back my money like any other ATM of Non ****za Bank. This Morning 01-04-2019 i went to the Nedbank branch at Cornubia Mall and the gentleman who helped me said its gonna take up to 7 working days,This Nedbank is insensitive, its a ****za Bank,why cant someone go to the ATM and count the money because i have already put the account number and its at branch.Now people have to be distressed in 2019 because the bank is gonna take 7 working days(What is the point of using the ATM) something i think should not take an hour to resolve,THIS IS CHIllING, HEARTRENDING, HORRIFIC AND UNMANAGEABLE.

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Replies (5)
Nedbank
Nedbank's reply01 Apr 2019, 11:20
Official
Dear  Taona  

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution. 

Kind regards
Client Service Support

 

TM
Taona M's update02 Apr 2019, 07:27
Reviewer Update
They even **** that they will contact me , its clear its an auto reply, they are very insensitive, Nedbank is a million years away from delivering excellence, currently striving to deliver distress to innocent people
TM
Taona M's update02 Apr 2019, 11:05
Reviewer Update
I gave them all the details in the bank yesterday now they asking me the same questions that i answered when i visited Cornubia Branch , highly insensitive and causing untold distress
TM
Taona M's update02 Apr 2019, 11:23
Reviewer Update
How many times do i have to respond, what other details do you want from me????
TM
Taona M's update02 Apr 2019, 14:30
Reviewer Update
Please kindly update on this issue, am tired of waiting , no one calls or update what is going on, i ldont understand, what is difficult