Nedbank is a ****...

I feel that Nedbank has ****** me of a thousand Rands, April 2021 I've been going back and forth between Nedbank Garankuwa and their contact center. R1000 was sent to me via their mobi money account, however they telling me that my mobi money account has been closed due to ***** but when someone sends me cash via mobi money. Nedbank is just a ****. What happened to my money Nedbank?