Nedbank is a disappointment

What a horrible experience Yoh 👏👏 came early before the bank opened, stood by the door until they opened. There was only 3 people before us and all came for different reasons. We sat from 9 to 10:06am with no progress at all. All we had was different Consultants coming to ask what we need assistance with and they just walk away, came to a point when I asked a male consultant if there’s any hope of us getting assisted, he blatantly told me to wait and they will see to us, mind you his been asking us the same question more than 2 times and not assuring us that we will be assisted. What’s confuses me is that the bank was so empty. One consultant is on his phone and busy getting up and asking people what they need assistance with but not doing **** about it, if my sisters were not around I probably would have walked out cause I ended falling asleep on the counter for about 45 minutes and That’s after making us wait an hour to get some assistance , the lady assisting us was actually busy on her phone under the company laptop. I took pictures as well, what a disgraceful sight!!!