SD
Siyanda D

1 reviews | Active since Apr 2016

14 Nov 2018, 16:55

Nedbank Investments stokvel run around

Nedbank Investments. Wow, your employees have zero tolerance for happy customers. It makes them sick to their stomachs. We have been investing or stokvel monies with the company since 2015 and evry year without fail, when it comes to withdrawing our money, a consultant messes it up by missing a few docs and only alerting us a 3 days later that we have not submitted all our required documents (which by the way, seem to change very year). We are now forced to wait a few more days in order to get our monies which we had planned on getting on Wednesday 14 Nov 2018, but alas, Nedbank Investment employees really do abhor satisfied clients.

I am also quite tired of writing these letter every single round about this time. I know you guys enjoy these posts, but please stop it now. We have suffered quite enough already.

Unhappily, Client

0
Replies (1)
Nedbank
Nedbank's reply15 Nov 2018, 05:51
Official
Dear Siyanda

We hear your concerns and a resolution manager will contact you within business hours to discuss this matter.

Regards
Client Service Support