Nedbank Internet Banking Platform & 'Help'desk

<p>Where do I start??</p> <p>I have been unable to load a new payment beneficiary onto my Nedbank internet banking resulting in me being unable to pay for a booked holiday. The error message screen looks like something a child would write...pressed the contact us toggle which goes nowhere...then called the 'help'desk who finally answered after waiting for 15 minutes...to ask me what the error message was. There isn't one see first point above...then I as told it was because I used an unsupported browser... reall very unhelpful and not correct. By the very fact that there was a 15 minute waiting queue means there was a bigger problem...really what training does the help desk get?? Talk about grabbing the first answer on the list!!</p> <p>TERRIBLE SERVICE and AWFUL TECH</p>