SS
Samantha S
1 reviews | Active since Sept 2012
01 Mar 2019, 08:54
Nedbank International Foreign Currency DISAPPOINTMENT
I have tried for the past week to open an international foreign currency account, I thought I would stick with Nedbank as my car and other accounts are with them. This has been the most disappointing and non existent experience. I would honestly have expected way better service. Upon investigation there is another bank that can set up the same account with less requirements. Clearly Nedbank have enough clients and do not feel the need to look after existing clients.
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Replies (2)
Nedbank's replyOfficial
01 Mar 2019, 09:38Dear Samantha
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
Nedbank's reply01 Mar 2019, 09:38
Official
Dear Samantha
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
SS
Samantha S's updateReviewer Update
01 Mar 2019, 12:11The Administrator contacted me on email not even telephone call.
I am bitterly disappointed with the service offered.
Clearly you have too many clients and don't give a fig about your customers and treating them as human beings. This is the WORST service Nedbank have ever provided.
SS
Samantha S's update01 Mar 2019, 12:11
Reviewer Update
The Administrator contacted me on email not even telephone call.
I am bitterly disappointed with the service offered.
Clearly you have too many clients and don't give a fig about your customers and treating them as human beings. This is the WORST service Nedbank have ever provided.