NEDBANK - INTERNAL ***** **** LEAK OF CLIENT PROFILE INFORMATION

I have been ****med by people impersonating the Nedbank ***** Department. They had full access to my whole portfolio and then took over R24980 out of my account. The only way this is possible is someone inside the ***** department itself has leaked information as this call was made just after a big deposit which flags the banks system. I have had numerous calls conversations with the bank but they have no answers. They are unable to provide any form of feedback and if the ****mers merchant can return my money. They take 8 WEEKS in total to investigate. In this timeframe anything can happen. the worst is they do not call you, you have to call them. As from recent Social media posts one can see they have a problem with ****mers. This must be from an internal source and now the customers that have been ****med have to wait and sit around for 8 weeks money out of pocket. What was so crazy is that they were even able to see all my info on my profile which means my profile information has been leaked or the bank has been hacked. They would however not provide information on saying yes or no about this and that is what worries me the most. "We cannot say" are the three words I have heard the most this past wek and I am totally frustrated. They have ZERO insurance against ***** and you have to call and get the same non informative information constantly. This is extremely worrying as I doubt if they are even able to help with securing profiles. One of the agents even told me get another telephone number and get a totally new profile. I have asked for help but there is nothing even the agents can do. Imagine having to answer "I do not know" to all customers the whole time" Things in life are either black and white no grey areas. If you have a data leak then pay up Nedbank! There could have been no other way my information got leaked as the person that called had everything in front of them to the last detail. Thus NEDBANK I want to say you have been hacked and now your customers suffer because of this. Nedbank has recently scaled down on so many staff inn branches and probably does the same in their ***** department where their own workers could be involved with ****s. I do not TRUST NEDBANK AT ALL anymore.