SF
Siraaj F
1 reviews | Active since Oct 2023
05 Feb 2025, 12:07
nedbank insurance roof claim
to date i have had the worst experiences with nedbank. i have my property for 16 years, made three claims to date and every claim takes me many emails and calls to get it sorted.i am strongly considering taking my business somewhere else The replies i get from nedbank staff are so vague not helpful at all. i claimed for a damaged roof on 6 January 2025. i was promised one thing but got less than what i was promised. I do not have the time or energy to deal with insurance companies that works like this as i to have work to do. These insurance companies takes your money but when you need help they look for something to not pay/help you out.
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Siraaj F's updateReviewer Update
06 Feb 2025, 13:50to date nedbank has angered me to the point of no return. no one gets back to me with any feedback or a solution. i have sent so many emails just to get vague replies or no replies. This is how insurance companies takes the hard working on time paying customers for a ride. They were so quick to send me a cancelation letter, but takes a month just to get no where with an insurance claim. nedbank has appointed different people to deal with my complaint/claim not one has given me any proper direction. i have since out of anger cancelled my insurance and bond by nedbank. The work ethic and will to keep valued customer happy is non existent. by far my worst experience and all three of my claims in 17 years has been a pain dealing with nedbank. i am done with this bank. i would never recommend them to any person.
SF
Siraaj F's update06 Feb 2025, 13:50
Reviewer Update
to date nedbank has angered me to the point of no return. no one gets back to me with any feedback or a solution. i have sent so many emails just to get vague replies or no replies. This is how insurance companies takes the hard working on time paying customers for a ride. They were so quick to send me a cancelation letter, but takes a month just to get no where with an insurance claim. nedbank has appointed different people to deal with my complaint/claim not one has given me any proper direction. i have since out of anger cancelled my insurance and bond by nedbank. The work ethic and will to keep valued customer happy is non existent. by far my worst experience and all three of my claims in 17 years has been a pain dealing with nedbank. i am done with this bank. i would never recommend them to any person.