NEDBANK INSURANCE - please sell Fish & Chips and NOT INSURANCE

USELESS – DISAPPOINTED – FRUSTRATED – LET DOWN 30 Nov 2020 To: Walter Marte Just a few words to describe Nedbank Insurance – two weeks down the line, and my claim still has not been resolved, despite my numerous telephone calls daily – please check the recordings. A claim was registered on the 21st Nov’20, for the automated garage door that did not want to close. I very clearly indicated that this a security risk as the Garage door is the access to the road – there is NO gate in front of the Garage. Digicall Assessing Solutions was appointment – 22.11.2020; Again I had to phone, phone and follow-up – and absolute disgrace !! Who is paying who here to do the JOB of following up !! Then I got and sms informing me Master Electronic Engineers has been assigned – STILL NOTHING HAPPENED. It has been 2 weeks NOW – the garage door is still not fixed – my car is having to stand outside – risk due to the fact that I cannot open the garage door. NEDBANK Insurance and pathetic , USELESS and extremely disappointing !!! Maybe KEEP to the BANKING Industry and NOT Insurance, because it is obvious YOU DO not KNOW What you are doing - Today, yet another contractors was send out .....to take photo's - I can do that FOR FREEEEEEEEEE, how many MORE photos does NedBANK Insurance NEED of a broken garage door - shall I invite SABC to come and do a news report !!!

NEDBANK Insurance - not even Walter Marte can resolve my pressing matter