Nedbank Insurance Claims

During lockdown my geyser broke and me not being able to pay my bond for a period, I informed Nedbank about my financial situation. I was at first hesitant to contact them, as I was unsure if I will be assisted. Anyhow, i contacted them via email, it took about a day for a consultant to come back to me, but after that it took 2 days for my geyser to be replaced. Their follow up is great and service was tops. Even the plumbing company they used, very professional and kind.