Nedbank Insurance

Insurance division

We had a storm last night and as a result have some electrical damage. I called the claims dept this morning (Sat 15 Dec) and was told that i must call back in 3 days because they are closed today.

One doesnt always need their insurer but when you do, you expect that a company with a book as big as Nedbank would have even 1 person dealing claims on behalf of its clients.

I dont think its unfair to say that the insurer has failed me and i now need to sit for 3 days without service, and who k ows how long after the claim is lodged before my needs are met.

Im more dissapointed than angry actually.