NEDBANK INCOMPITANCE

<p>I am administrating a deceased estate A M Bosch. The deceased had a fixed deposit at Nedbank and we have send them all the documentation for the closing of the account by registered mail. They have indeed received the documents. However, these documents is floating somewhere in Nedbank.</p> <p>We have lodge a complaint with Lungile Kunene (tel 011- ********** ) on 5/8/2016 (complaint no CCM ********** ) who informed us that she is working in the office of their CEO, Mike Brown. We are still no nearer to a solution in this matter and has asked Lungile to speak to Mr Brown himself which she denied.</p> <p>In the meantime one day after another pass without Nedbank being competent to resolve this matter. The surviving spouse need the funds to reinvest to earn an income. It seems that Nedbank could not care how long this saga continue and at what cost and inconvenience to the client.</p> <p>This is one of the most *********** and unprofessional service level I have experienced in a long time.</p>