1 reviews | Active since Sept 2011
NEDBANK - Incompetence - like all the other banks!
As useless for international travelers as most other banks in South Africa. When they will realize we live in a global market and economy, nobody knows. The incompetency od customer support staff is staggering, to say the least. If you traveling overseas and run into a problem, they do not know how to help you. All they can do is write you emails and say they could not contact you. The do not know how timezones works, forget about international dailing. Just do the minimum, so the ticket system reflect, that you try to do something. International customer service non existent. Their are so many means to contact you. Technology is here. They do not know. They refer you to download an app. Is that the copy cat answer to all their solutions? My God, when will they wake up? Assuming you have roming enabled, etc. Dam Nedbank for their low low customer s****s!!!
