Nedbank Incompetence

In December 2025 my daughters account was erroneously debited twice. After numerous calls the debit was eventually reversed. This month the same thing and when calling they see their error but you have to wait 48 hours for the money to reflect...........to top it all 4 different consultants called in day for the same issue when yet they can see the debit went off on the set date. Its pathetic..........either people do not know what they doing or their systems are a mess.........is this a form of job creation to call people for the same thing 4 times a day when its their error - pathetic and disappointed