1 reviews | Active since Apr 2017

30 Nov 2018, 11:00

Nedbank = Incompetence

I have been experiencing issues logging into my Nedbank Money App.

I called the call centre twice for assistance.

All consultants that attempted to assist were unable to do so.

Eventually I was told to hold which I did for 35 minutes (first time) 40 minute (second time).

Absolute incompetency on the side of Nedbank

My reference number is ********** 6

Time to switch banks...

0
Replies (1)
Nedbank
Nedbank's reply30 Nov 2018, 11:05
Official
Dear Kreneshan Gopal                                     Your concerns have been noted and a resolution manager will contact you to discuss the way forward.  Kind regards
Client Service Support