NEDBANK INCOMPETANCE

I am so annoyed and frustrated with the Collections department at Nedbank!!! After numerous calls and arrangements they DO NOT adhere to the requests!! Everymonththey keep debiting both my banking accounts and not the correct amounts. In Jan they had debited 3 times for the same amount and not the arrangement amount and refunded me only a third of what they had debited. I then called an requested that my FNB account gets debited and not my Capitec account with the arrangement amount. Then Feb they double debited me again!!!!!!! I then called in again and advised that they need to debit my FNB account on the 26th of everymonth with the arrangement made. I then received money in my FNB account for my daughters school fees and they debited me yesterday with the full instalment amount and not the agreed amount once again! and not on the date i had advised!!!! I then reversed it this morning and they then re debited the account today twice!!!!!!

Dont know what to do anymore as they are clearly not assisting here at all even though i have made numerous attempts in this regard and now coming the 26th Im not sure if they will be debiting the amounts off both accounts!

NEDBANK is absolutely disgusting and i hate that i have ever dealt with this bank and the fact that they do not stick to my telephonic arrangements or the people i am dealing are just ***********.

If only i could settle this damn account and get rid of this, even willing to sell a kidney to get this sorted!