FW
Francois W

1 reviews | Active since Oct 2013

20 Nov 2018, 13:32

Nedbank - imali or archaic moneygram ?

iMali - A decolonized banking system. At least a moneygram could be reversed but not an iMail

So when you make a mistake...please wait 10 working days for the money to be paid back. Now living in this country do you honestly think the receiver will NOT go collect the money ?

Well done Nedbank...you are soooo far behind the other bank with your digital de-revolution

0
Replies (2)
Nedbank
Nedbank's reply20 Nov 2018, 13:40
Official
Dear Francois

We have noted your concerns regarding the send imali service . Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards
Client Service Support
FW
Francois W's update20 Nov 2018, 14:13
Reviewer Update
That is an automated reply to push the ratings on - Who has rep****.... lame BUT, a person did phone me and profusely apologized... HE is obviously doing his job, which by the sound of it is a *** job, having to face very irate clients. Cudu's bud!! Still have to wait 10 days though